Users were significantly more likely to look at the network information associated with the exchanges for trading the digital money
The number of requests for digital money in Japan increased by 170% in 2018, according to the consumer protection Agency (CAA). According to the results of the study, last year local users became much more interested in questions about the work of crypto-exchanges, writes Cointelegraph Japan.
The main number of requests was related to the reliability of trading platforms, requirements for refund, security, login and payments. Also, many users were interested in how to act in a situation where the management of the crypto-currency service does not respond to customers. According to the researchers (CAA), a large part of the requests were viewed problems with investments.
At the end of may, the country officially approved new rules that will tighten control of the cryptocurrency market. The maximum leverage for margin trading will be limited to x2-x4, and exchanges will be protected by the state in case of hacks. Regulation of the industry will change in April 2020.